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Delivery Information

GET IN SOON FOR XMAS MAIL DELIVERIES. AUSTRALIA POST ARE VERY BUSY AND SLOW THIS TIME OF THE YEAR.

We have most items listed in stock, Australian Publishers are producing products in small quantities and reprinting continuously, so products are becoming unavailable for a short period of time on a regular basis. We are using Local and Overseas suppliers, 200 - 300 items could be on order at any given time.Since November 2014 we have been using Australia Posts Priority Mail System , so far we haven't seen improved delivery times for the increased cost. Tracking Numbers are used on orders over 500 grams but can't be used for items under 500 grams.Australian Produced PublicationsReceived in 2-5 working days: Overseas Produced PublicationsReceived in 7-14 working days:
Released on 'x' date or Generally ships in 3-5 weeks or as stated
Payment is taken in full when your order is placed. Please ensure the delivery address and receiver's name for your order is accurate and complete (including any business name if shipping to a work address) as we are unable to change any details once the order has been placed.Our databases are regularly updated based on current availability information supplied by publishers and book distributors. Books can and do sometimes become temporarily unavailable whilst reprinting, or they may go out of print without prior notice from the publisher. Maps Books and Travel Guides will endeavour to supply all orders placed via this site. All books and other products are listed for sale in good faith, but it is possible a supplier may notify us that a title is currently unavailable or no longer available. Upon receipt of this information from a supplier our online customer service team will contact you to let you know of the cancellation or delay of your order.


Dispatched from our Office usually within 24 HOURS and sent with Australia Post. You should expect to receive it within 2-5 working days (from the working day following receipt of the dispatch email) for most metropolitan areas in Australia. Perth, Darwin and large cities and towns in QLD, NSW, SA & TAS can take 3-5 working days; other locations can take 4-6 days; remote areas can take longer. You may receive your order earlier than the time stated above but please note, sometimes there can also be unforeseen postal delays which are outside of our control. We ask that you please allow up to 14 working days for delivery before contacting us to request a refund or replacement order.

You should expect to receive it within 7 to 14 working days (from the working day following receipt of the dispatch email.) This delivery time applies to metropolitan areas of Australia (Perth may take slightly longer.) Rural delivery may take longer. You may receive your order earlier than the time stated above but please note, sometimes there can also be unforeseen postal delays which are outside of our control. We ask that you please allow up to 14 working days for delivery before contacting us to request a refund or replacement order.

A with this message is temporarily out of stock but is available for purchase and will be received on or shortly after its new availability date, subject to the above delivery time frames. Where possible we will provide an expected date when this title will be back in stock with our suppliers. If no expected date is listed, it will generally ship in 3-5 weeks.

Please note that publication and release dates are subject to change without notice. We will endeavour to keep our site up to date following changes to any such date – please check our site to confirm dates.


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PO Box 5067 Ringwood Victoria 3134

Web: www.mapsbookstravelguides.com.au

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